Imibuzo Evame Ukubuzwa

Yini i-Boo? I-Boo uhlelo lokusebenza lokuhlangana nabantu abahambisanayo nabacabanga ngokufanayo. Thandana, xoxisana, fanisa, yenza abangane, futhi uhlangane nabantu abasha ngobuntu. Ungalanda uhlelo lokusebenza mahhala ku-iOS e-Apple App Store kanye ku-Android e-Google Play Store. Ungasebenzisa futhi i-Boo kuwebhu nganoma yisiphi isiphequluli, ngokuvakashela iwebhusayithi ye-Boo.

I-Boo isebenza kanjani? a. Thola ubuntu bakho. Faka uhlelo lwethu lwamahhala ku-iOS noma ku-Android bese uthatha isivivinyo sethu samahhala semibuzo engu-30 ukuthola uhlobo lwakho lobuntu olungu-16. b. Funda ngobuntu obuhambisanayo. Sizokutshela ngobuntu ongase ubuthandele futhi ohambisana nabo. Okudingeka nje ukuba nguwe. Usuvele uyilokho omunye akufunayo. c. Xhumana nemiphefumulo ecabanga ngokufanayo. Ungakhetha ukuThanda noma ukuDlula emiphefumulweni ekhasini lakho le-Match. Jabulela!

Ngabe kumahhala ukubhalisa ku-Boo? Zonke izici eziyisisekelo ku-Boo zimahhala ngokuphelele: Thanda, Dlula, nokuthumela imilayezo ku-matches.

Yimuphi umnyaka omncane kakhulu we-Boo? Umnyaka omncane kakhulu we-Boo iminyaka engu-18. Uma ungakafiki ku-18, ungajoyina bese uqala ukusebenzisa i-Boo lapho usufinyelela kulo mnyaka.

Yini izinhlobo zobuntu? E-Boo, ama-algorithms ethu aqhutshwa kakhulu izakhiwo zobuntu, ezakithi ngokuqondile ziboleka emcabangweni ka-Jungian kanye nemodeli ye-Big Five (OCEAN). Sisebenzisa izinhlobo zobuntu ukukusiza ukuqonda wena nabanye—amagugu akho, amandla nobuthakathaka, nezindlela zokubona umhlaba. Ungafunda kabanzi ukuthi kungani sisebenzisa izinhlobo zobuntu.

Yini i-MBTI (Myers Briggs)? I-MBTI uhlaka lobuntu oluhlukanisa bonke abantu ngezinhlobo zobuntu ezingu-16. Inikeza ithiyori yokuthi ubuntu butholakala kanjani njengomsebenzi wokuthi sibona kanjani umhlaba ngokwehlukene. Isuselwa emsebenzini wengqondo yaseSwiss, uCarl Jung, ubaba wesayensi yokuhlaziya ingqondo.

Yiziphi Izinhlobo Zobuntu ezingu-16? Ungathola zonke izinhlobo zobuntu lapha.

Yiluphi Uhlobo Lwami Lobuntu olungu-16? Ungathatha umbuzo kuhlolo lwethu lwamahhala lobuntu olungu-16 lapha. Ungaphinda uthathe umbuzo ohlelweni lwethu lokusebenza.

Yikuphi okufanisa kahle kakhulu uhlobo lwami lobuntu? Sikutshela ukuthi yibuphi ubuntu ongase ubuthandele kakhulu futhi sichaze ukuthi kungani. Ungathola ulwazi olwengeziwe nge-algorithm yethu yokufanisa lapha, nokuthi ungayisebenzisa kanjani ngempumelelo inhlobo yobuntu empilweni yakho yezintandane nasobudlelwaneni. Ungakhetha futhi izinhlobo zobuntu ezithile ku-Filter ohlelweni lokusebenza.

Ngidala kanjani i-akhawunti ku-Boo? Ungadala i-akhawunti ku-Boo ngokulanda uhlelo lwethu lwamahhala ku-Apple App Store yabasebenzisi be-iOS noma ku-Google Play Store yabasebenzisi be-Android.

Ngibuyisela kanjani i-akhawunti yami noma ngingena ngedivayisi ehlukile? Ukubuyisela i-akhawunti yakho noma ukungena ngedivayisi ehlukile, faka ikheli le-imeyili owalisebenzisa ngesikhathi sokubhalisa.

Ngabe kukhona uhlelo lokusebenza lwe-Boo lwe-PC? Okwamanje alukho ukulanda kohlelo lokusebenza lwe-Boo lwe-PC, kodwa ungafinyelela iwebhusayithi ye-Boo ngesiphequluli sakho se-inthanethi. Ikheli lewebhu le-Boo yi-boo.world.

Ngingayivakashela kanjani kabusha ithuthoriyal? Ungayivakashela kabusha ithuthoriyal ngokuya ku-Settings bese ukhetha inketho ethi "View Tutorial". Lokhu kuzosetha kabusha ithuthoriyal, ukuze amathiphu avele njengoba uhamba ohlelweni lokusebenza.

Ngilawula kanjani izaziso zohlelo lokusebenza? Ungalawula izaziso zohlelo lwakho lokusebenza ngokuya ku-Settings bese uchofoza ku-"Notifications".

Kungani ngingatholi izaziso zokuphusha? Qinisekisa ukuthi izaziso zokuphusha zenziwe zasebenza ze-Boo ku-Settings yohlelo lokusebenza (Settings > Notifications) nakuzilungiselelo zefoni yakho. Uma inkinga iqhubeka, xhumana nathi ku-hello@boo.world.

Ngabe kukhona inketho ye-"dark mode"? Yebo, ungavula i-"dark mode" ngokuthola inketho kumenyu ye-Settings (Settings > Appearance and Display > Dark Mode).

Ngiphuma kanjani ku-akhawunti yami? Ukuphuma ku-akhawunti yakho, ya ku-Settings, khetha "My Account", bese uchofoza "Logout".

Ngihlela kanjani iphrofayela yami? Ukuhlela iphrofayela yakho, ya kuphrofayela yakho bese ukhetha "Edit" phezulu kwesokudla sesikrini.

Ngingashintsha kuphi igama lami noma i-Boo ID? Ungashintsha igama lakho noma i-Boo ID esigabeni se-"Edit Profile". Chofoza nje endaweni ethile ofuna ukuyibuyekeza.

Ngishintsha kanjani usuku lwami lokuzalwa noma ngilungise iminyaka yami? Asikwazi okwamanje ukunikeza inketho yokushintsha ngokuqondile iminyaka yakho noma usuku lokuzalwa ohlelweni lokusebenza. Ukushintsha usuku lwakho lokuzalwa, kuzodingeka uxhumane nethimba lethu lokusekela nge-Settings yohlelo lokusebenza ngaphansi kwe-"Send Feedback", noma uthume i-imeyili kithi ku-hello@boo.world ne-Boo ID yakho.

Ngisusa kanjani ubude bami kuphrofayela yami? Skrola uye phezulu kuze kungabikho okukhethekhile, bese uchofoza inkinobho ethi "Continue".

Ngilungisa kanjani okuthandwayo kwami kokuthi "Ngifuna" ukuthini? Esigabeni se-"Edit Profile", uzothola inkambu ethi "Looking For", ongayilungisa ngokwezintandokazi zakho.

Ngisusa noma ngilawula kanjani izithombe zami? Ungalawula izithombe zakho esigabeni se-"Edit Profile". Ukususa isithombe, chofoza isithonjana se-"x" ekhoneni eliphezulu kwesokudla sesithombe. Sicela uqaphele ukuthi kudingeka ube nesithombe esisodwa okungenani ku-akhawunti yakho.

Ngishintsha kanjani isithombe sami sephrofayela? Ya ku-"Edit Profile" bese ulayisha isithombe sakho ngophawu lokwengeza.

Ngingeza kanjani ukuqoshwa komsindo kuphrofayela yami? Ya ku-"Edit Profile" kanye no-"About Me", bese uchofoza isithonjana se-microphone phansi kwesobunxele.

Ngingangeza amavidiyo kuphrofayela yami? Impela! Ungangeza ividiyo elifinyelela kumasekhondi angu-15 ubude kuphrofayela yakho. Lilayishe nje ngendlela ofanayo nalesithombe, esigabeni se-"Edit Profile" sohlelo lokusebenza.

Ngingayithatha kanjani kabusha umbuzo wobuntu? Uma ufisa ukuthatha kabusha umbuzo wobuntu, ya ekhasini le-akhawunti yakho, khetha inketho ethi "Edit" ngaphansi kwesithombe sakho sephrofayela, bese uchofoza ku-"16 Type" okulandelwa yi-"Retake Quiz".

Ngingafihla uphawu lwami lwezinkanyezi kuphrofayela yami? Ukuphatha ukubonakala kophawu lwakho lwezinkanyezi, ya esigabeni se-"Edit Profile", khetha "Zodiac", bese uvula noma uvale "Hide zodiac on profile".

Ngingashintsha iselulelo solimi sohlelo lokusebenza? Yebo, ungashintsha ulimi lohlelo lokusebenza lwe-Boo esigabeni se-Settings ngaphansi kwe-"Language".

Ngingalithumela kanjani ingxoxo yami nomuntu? Uma ufuna ukulanda ingxoxo nomphefumulo othile, ya ku-Messages yakho, khetha ingxoxo ofuna ukuyilanda, chofoza isithonjana seselungiselelo ekhoneni eliphezulu kwesokudla, bese ukhetha "Download Chat". Sicela uqaphele ukuthi bobabili abasebenzisi kumele baqede lezi zinyathelo ukuze ukulanda kuphumelele.

Ngilanda kanjani idatha yami? Ukulanda idatha yakho, ya kusithonjana semenyu phezulu kwesobunxele, khetha "Settings," chofoza ku-"My Account," bese ukhetha "Download My Information."

Ukushintsha i-imeyili yami ebhalisiwe? Ukushintsha ikheli lakho le-imeyili, sicela ulandele lezi zinyathelo: Ya ku-Menu, khetha Settings, chofoza My Account bese ukhetha Change Email.

Ngilawula kanjani ukubonakala kwendawo yami? Ungalawula ukubonakala kwendawo yakho ku-Settings > Manage Profile.

Yini i-Spirit Realm? I-Spirit Realm iyisici sabasebenzisi abangavulanga amasevisi wendawo lapho besetha ama-akhawunti abo. Uma use-Spirit Realm, iphrofayela yakho ngeke iboniswe kwabanye abasebenzisi emiphefumulweni yabo yansuku zonke.

Ngingabuyela e-Spirit Realm? Yebo, ungabuyisela indawo yakho e-Spirit Realm uma une-Boo Infinity.

Ngingashintsha indawo yami ukuthola abantu bendawo? Ngokuvumela ukufinyelela endaweni yakho, ungasetha izihlungi zakho zokufanisa ukubonisa okufanayo kwendawo esikhundleni sokuba umhlaba wonke. Uma ubheka kude, isici se-teleport ku-Boo Infinity sikuvumela ukulungisa indawo yakho noma kuphi emhlabeni ukuthola imiphefumulo endaweni ethile.

Kungani iphrofayela yami isabonisa ku-spirit realm nakuba ngiyicishile? Ukuxazulula le nkinga, hlola ukuthi unikeze uhlelo lokusebenza imvume yokufinyelela endaweni yakho.

• Ku-Android: a. Vula uhlelo lokusebenza lwe-Settings ledivayisi yakho. b. Chofoza ku-"Apps & notifications." c. Thola bese uchofoza uhlelo lwethu lokusebenza. d. Chofoza ku-"Permissions." e. Uma "Location" okwamanje ingenziwe isebenze, chofoza kuyo, bese ukhetha "Allow." f. Uma izilungiselelo zakho zendawo zilungile futhi inkinga iqhubeka, sicela uxhumane nathi ngenketho ethi "Send Feedback" ku-Settings ohlelweni lokusebenza, noma nge-imeyili ku-hello@boo.world.

• Ku-iOS: a. Vula uhlelo lokusebenza lwe-Settings ledivayisi yakho. b. Skrola phansi uye ohlelweni lwethu lokusebenza bese uchofoza kulo. c. Uma "Location" okwamanje ingenziwe isebenze, chofoza kuyo, bese ukhetha "While Using the App" noma "Always." d. Uma izilungiselelo zakho zendawo zilungile futhi inkinga iqhubeka, sicela uxhumane nathi ngenketho ethi "Send Feedback" ku-Settings ohlelweni lokusebenza, noma nge-imeyili ku-hello@boo.world.

Ngingazi kanjani ukuthi indawo yomsebenzisi iyiqiniso? Uma umbala wombhalo wendawo umhlophe, lokho kukhombisa ukuthi itholakale ngokuzenzakalelayo. Uma indawo iluhlaza okwesibhakabhaka, umsebenzisi usebenzise isici se-teleport.

Ukufanisa kusebenza kanjani ku-Boo? Ukufanisa, vakashela ikhasi lokufanisa ukubona amaphrofayela ongase uhambisane nawo. Yenza izihlungi zibe ngezakho ukuthola uhlobo lwakho. Thanda iphrofayela ngokuchofoza inhliziyo eluhlaza okwesibhakabhaka; lokhu kuthumela Isicelo ku-inbox yabo. Uma wena nomunye umsebenzisi nithumele uthando komunye nomunye, nizofaniswa futhi nikwazi ukushintshana ngemilayezo.

Ngingaba nama-matches amangaki ngosuku? Sikubonisa imiphefumulo engu-30 ehambisanayo nsuku zonke mahhala. Ngaphezu kwalokho, ungathumela imilayezo engenamkhawulo kuma-matches akho futhi uxhumane nabanye ku-Universe nasezimphumelelweni.

Ngingakhuphula yini inani lemiphefumulo yami yansuku zonke noma ama-swipes? Yebo, ungakhuphula umkhawulo wakho wemiphefumulo yansuku zonke nama-swipe ngokubhalisa kuma-subscription plans e-Boo Infinity noma ngokuhlanganyela emiphakathini ye-universe ukuthola uthando futhi wenyuke izinga.

Ngishintsha kanjani izilungiselelo zami zezihlungi noma okuthandwayo kokufanisa? Ungalungisa okuthandwayo kwakho kokufanisa, okuhlanganisa ubulili, uhlobo lobudlelwano, iminyaka, uhlobo lobuntu, nebanga, kuzihlungiselelo zezihlungi ngokuchofoza "Filter" phezulu kwesokudla sesikrini se-Match.

Ngingasetha kabusha okuthandwayo kwami kokufanisa? Ungasetha kabusha okuthandwayo kwakho kokufanisa ngokukhetha isithonjana sokusetha kabusha esitholakala phezulu kwesokudla kumenyu yezihlungi.

Izinkinobho noma izithonjana zokufanisa ze-Boo zimeleni? Ikhasi lethu lokufanisa liqukethe izithonjana eziyisithupha:

• Umbani ophuzi: Uvula ama-power-ups ukuvula amakhono ahlukile njengokuvuka kabusha nokuhamba ngesikhathi.
• Umkhumbi-mkhathi oluhlaza okwesibhakabhaka: Uvula i-boost powerup.
• I-X ebomvu: Ikuvumela ukudlula noma ukweqa amaphrofayela.
• Inhliziyo epinki: Imelela "uthando olukhulu", izinga eliphakeme lentshisekelo. Uma uthumela "uthando olukhulu" kuphrofayela, isicelo sakho siphinyezwa phezulu kwe-inbox yesicelo somphefumulo.
• Inhliziyo eluhlaza okwesibhakabhaka: Sebenzisa lokhu ukubonisa intshisekelo kwamanye amaphrofayela.
• Indiza yephepha eluhlaza okwesibhakabhaka: Lokhu kukuvumela ukuthumela umlayezo oqondile kuphrofayela yentshisekelo yakho.

Ngingakwazi kanjani ukutshela ukuthi ngingqamene nezintshisekelo ezifanayo nomuntu osekhasini lami lokufanisa? Izintshisekelo zomuntu ngamunye zivela njengamabhamuza esigabeni sezintshisekelo, kokubili ekhasini lokufanisa nakuphrofayela yakhe. Izintshisekelo eziboniswa njengamabhamuza aluhlaza okwesibhakabhaka yizo wena nomunye eninqamene nazo. Amabhamuza asele amelela izintshisekelo zomunye umuntu ongenabo.

Inombolo esethegini yentshisekelo yephrofayela isho ukuthini? Inombolo imelela izinga lomsebenzisi ngaphakathi kwesigaba saleso sintshisekelo. Chofoza inombolo ukuthola imininingwane eyengeziwe.

Ngingafanisa kabusha nomuntu engingamkhiphe ngephutha? Ungasesha umsebenzisi usebenzisa i-Boo ID yabo kubha yokusesha ukuxhumana nabo kabusha.

Ngingasetha kabusha ukuthanda kwami? Uma usufinyelele ekugcineni kwamaLoves akho ansuku zonke, lawa azosetha kabusha emva kwamahora angu-24. Kungenjalo, ungathuthukisela ku-subscription ye-Boo Infinity ukuthola imiphefumulo yansuku zonke engenamkhawulo.

Ngingambuyela umuntu wokugcina engamdlule ngephutha? Yebo, ungambuyela umuntu wokugcina owadlula ngephutha ngokuvula isici se-"Power-up". Chofoza isithonjana sombani ekhasini lokufanisa ukufinyelela izinketho ezinjenge-"Time Travel", ekuvumela ukubuyela emuva kumuntu wokugcina owadlula, kanye ne-"Revival" ukubona yonke imiphefumulo yangaphambili futhi.

Ngingabona kanjani ukuthi ngubani othande iphrofayela yami? Ya ku-"Messages", "Requests", bese uchofoza "Received".

I-'Boost' isebenza kanjani? I-Boost yi-power-up enyusa ukubonakala kwephrofayela yakho emakhasini okufanisa emiphefumulo eminye. Ungafinyelela kuwo ngenkinobho yomkhumbi-mkhathi ekhasini le-Match.

Ngithumela kanjani isicelo sobungane komunye umsebenzisi? Shintsha okuthandwayo kwakho kokufanisa ku-"Friends" kuphela ukuthumela amaLoves njengezicelo zobungane.

Kungani ngingatholi ukuthanda noma imilayezo? Uma indawo yakho isethwe ku-spirit realm, iphrofayela yakho ngeke ivele emakhasini okufanisa emiphefumulo eminye.

Ngingakhuphula kanjani inani lama-matches nemilayezo engiyitholayo? Ikhwalithi ibalulekile uma kuziwa kuphrofayela yakho. Sebenzisa izithombe zekhwalithi ephezulu futhi uziveze ku-bio yakho. Uma ubonisa kakhulu ubuntu bakho, amathuba makhulu okuthi uzohlangana nomlingani ohambisanayo. Ukuhlanganyela nomphakathi ku-social feed enye indlela yokubonisa ubuntu bakho futhi uqashelwe ngabantu abanezintshisekelo ezifanayo nezakho. Ukuqinisekiswa kwephrofayela nakho kusiza ukwakha ukwethembana, ukuze ama-matches akho angaba khona azi ukuthi uyilowo othi ungubani ngempela.

Ngingabona kanjani ukuthi ngubani obuke iphrofayela yami? Uma une-premium subscription, ungaya kuphrofayela yakho bese uchofoza "Views". Qaphela, ukubuka kuphathene kuphela nabantu abavule iphrofayela yakho ukufunda kabanzi ngawe, hhayi bonke abantu abakubonile ekhasini labo lokufanisa.

Ngingasesha umuntu othile ku-Boo? Uma une-Boo ID yomuntu, ungamsesha ngokufaka i-Boo ID yabo kubha yokusesha.

Amathegi ephrofayela (Active Now, Nearby, Compatible, New Soul, Top Soul) asho ukuthini? Nansi incazelo yawo:

• Active Now: Wayesebenza emizuzwini engama-30 edlule.
• % Mutual Interests: Yabelana okungenani intshisekelo eyodwa nalo msebenzisi.
• Nearby: Umsebenzisi ungaphakathi kwe-1km yendawo yakho.
• Compatible Personality: Izinhlobo zenu zobuntu ze-MBTI ziyahambisana.
• New Soul: Umsebenzisi ubhalise ezinsukwini ezingu-7 ezedlule.
• Top Soul: Umsebenzisi ubekwe phezulu ngokusekelwe ekuqedeni iphrofayela nezinye izinto.

Ngingakansela isicelo sothando? Yebo, ya ku-"Messages" kanye no-"Requests", bese uchofoza "Sent". Chofoza amachashazi amathathu phezulu kwesokudla sephrofayela ofuna ukulisusa, bese uchofoza i-"X" ebomvu.

Kungani ngingakwazi ukuxoxisana ngaphandle kokuqinisekisa i-akhawunti yami? Inqubo yethu yokuqinisekisa iyinyathelo elidingekayo lokuphepha ukuvikela umphakathi wethu kuma-akhawunti amanga kanye nokukhwabanisa. Lolu shintsho lumayelana nokuqinisekisa ukuthi umphakathi wethu uphephile futhi uqotho ngangokunokwenzeka, ukudala indawo ephephile kuwe yokwakha ukuxhumana okunenjongo.

Ngiqinisekisa kanjani i-akhawunti yami? Okokuqala, qinisekisa ukuthi isithombe sokuqala sephrofayela ku-akhawunti yakho siyisithombe esicacile sobuso bakho. Bese, ya kuphrofayela yakho, chofoza isigaba se-Edit, bese ukhetha "Verification". Uma isithombe sakho sokuqala akusona isithombe sobuso bakho, noma uma ubuso bakho bungaziwa esithombeni, ukuqinisekiswa kuzokwenqatshwa.

Kungani isicelo sami sokuqinisekisa sihluleka njalo? Ukuze ukuqinisekiswa kwethu kusebenze, uhlelo ludinga ukukwazi ukubona ubuso bakho ngokucacile ngesikhathi senqubo yokuqinisekisa, futhi iqhathanise lokhu nobuso bakho esithombeni sakho sokuqala sephrofayela. Izizathu ezivamile zokuhluleka kokuqinisekiswa zihlanganisa amazinga aphansi okukhanya ukuze izici zobuso bakho zingabonakali, noma ukungabi nesithombe esicacile sobuso njengesithombe sakho sokuqala sephrofayela ku-akhawunti yakho. Ukuthola imiphumela engcono kakhulu, qinisekisa ukuthi unesithombe esicacile nesibonakalayo sobuso bakho njengesithombe sakho sokuqala sephrofayela, futhi wenze inqubo yokuqinisekiswa endaweni ekhanyiswe kahle.

Yini ukuqinisekiswa ngesandla? Uma ukuqinisekiswa okuzenzakalelayo kuhluleka, ungakhetha ukuqinisekiswa ngesandla, lapho ithimba lethu lizobuyekeza khona ngesandla futhi liqinisekise i-akhawunti yakho. Uma unenkinga yokufinyelela lesi sici, sicela uxhumane nathi ngenketho ye-Feedback ku-"Settings" noma ngokusithumelela i-imeyili ku-hello@boo.world. Faka i-Boo ID yakho ku-imeyili yakho ukuze sikwazi ukuqala inqubo ngokushesha.

Ngingaqinisekisa i-akhawunti yami ngewebhu? Ungaqinisekisa i-akhawunti yakho kuwebhu ngokuya esigabeni se-Edit Profile bese ukhetha "Verification". Qinisekisa ukuthi isithombe sokuqala sephrofayela ku-akhawunti yakho siyisithombe esicacile sobuso bakho ngaphambi kokuqala.

Kungani i-akhawunti yami iqinisekiswa kabusha? Ukuguqulwa kwephrofayela, njengokwengeza, ukushintsha, noma ukususa isithombe sokuqala sephrofayela, kungadala ukuqinisekiswa kabusha okuzenzakalelayo njengenyathelo lokuphepha ngokumelene nemisebenzi yokukhwabanisa. Ukugwema izinkinga zokuqinisekiswa kabusha, sicela uqinisekise ukuthi isithombe sakho sokuqala sephrofayela sihlale siyisithombe esicacile nesibonakalayo sobuso bakho. Lokhu kusisiza ukukwazi njengomnikazi we-akhawunti yangempela.

Ngingakwazi kanjani ukutshela ukuthi i-akhawunti iqinisekisiwe? Ama-akhawunti aqinisekisiwe anebheji lokuqinisekisa ngendlela yesithonjana sokuhlola esiluhlaza okwesibhakabhaka eduze kwegama lomsebenzisi ekhasini lephrofayela yakhe.

Ngingashintsha ithimu yami yomlayezo? Yebo. Ya kuzilungiselelo bese ukhetha "Message Theme".

Ngingahlela imilayezo yami engiyithumele? Yebo, ungahlela umlayezo wakho ngokuchofoza isikhashana emlayezweni ofuna ukuwushintsha bese ukhetha "Edit."

Ngihumusha kanjani umlayezo? Cindezela isikhashana emlayezweni ofuna ukuwuhumusha, bese ukhetha "Translate" kumenyu evelayo.

Ngingahoxisa imilayezo? Yebo, ungahoxisa umlayezo wakho ngokuchofoza isikhashana emlayezweni ofuna ukuwushintsha bese ukhetha "Unsend."

Ngingasusa imilayezo eminingi ngesikhathi esisodwa? Asinalo okwamanje lolu khetho, kodwa ukuthuthukiswa kuyaqhubeka.

Kungani imilayezo ngezinye izikhathi inyamalala? Ingxoxo inganyamalala uma omunye umsebenzisi ekukhiphe ku-match, esuse i-akhawunti yakhe, noma evinjelwe enkundleni.

Ngabe imilayezo yami izosuswa uma ngisusa futhi ngifaka kabusha uhlelo lokusebenza? Cha, imilayezo izohlala ku-akhawunti yakho ngaphandle kokuthi umsebenzisi ohambisanayo akhishwe ku-match noma avinjelwe.

Ngabe omunye umsebenzisi uzodinga ukuba ne-subscription noma asebenzise izinhlamvu zemali ukubona umlayezo wami? Abasebenzisi bangabona imilayezo yakho ngaphandle kokusebenzisa izinhlamvu zemali noma i-subscription.

Ngingawuthumela umlayezo wesibili oqondile kumsebenzisi ongawuphendulanga isicelo sami? Yebo, umlayezo wesibili oqondile uzothunyelwa.

Ngingaphinyeza izingxoxo ezibalulekile? Yebo, ungaphinyeza ingxoxo ngokuyiswayiphela kwesobunxele bese ukhetha "Pin".

Ngingafihla izingxoxo ezingasebenzi? Ungafihla ingxoxo ngokuyiswayiphela kwesobunxele bese ukhetha "Hide".

Ngithola kuphi imilayezo efihliwe? Ungabona imilayezo efihliwe ngokuchofoza "View all" ekhasini lemilayezo, noma ngokuthola umsebenzisi ohlwini lwakho lwabalandeli. Uma uthumela umlayezo omusha engxoxweni, izobuyela ngokuzenzakalelayo ohlwini lwakho lwezingxoxo ezisebenzayo.

Ngabe ninikeza isici sengxoxo yeqembu? Yebo, ukuqala ingxoxo yeqembu, ya ku-inbox yakho, chofoza isithonjana se-plus ekhoneni eliphezulu kwesokudla, bese wengeza abangane ofuna ukuxoxisana nabo.

Ngabe umsebenzisi uzaziswa uma ngimsusa engxoxweni yeqembu? Cha, ingxoxo yeqembu izosuswa nje ohlwini lwabo lwengxoxo.

Ngingabona kuphi imilayezo engiyithumele? Ya ku-"Requests" bese uchofoza "Sent".

Ngingabona kanjani ukuthi umsebenzisi wayesebenza nini okokugcina? Ungasebenzisa isici se-X-ray Vision ukubona umsebenzi womsebenzisi ezinsukwini ezingu-7 ezedlule. Le power-up iyatholakala ngokuchofoza isithonjana sombani kubhena ephezulu lengxoxo.

Ngabe umsebenzisi uzaziswa uma ngisebenzisa i-X-ray Vision? Cha, abasebenzisi abaziswa uma usebenzisa isici se-X-ray Vision.

Ngingakwazi kanjani ukutshela ukuthi umuntu ungishiye ngifunda? Ungavula ama-read receipts njengengxenye ye-subscription ye-Boo Infinity.

Ngisusa kanjani isicelo esithunyelwe esilindile? Ya ku-"Messages" kanye no-"Requests", bese uchofoza "Sent". Chofoza amachashazi amathathu phezulu kwesokudla sephrofayela ofuna ukulisusa, bese uchofoza i-"X" ebomvu.

Ngingavimba kanjani umsebenzisi? Ungavimba umsebenzisi engxoxweni yakho naye, ekhasini lephrofayela yakhe, noma kunoma yikuphi okuthunyelwe noma ukuphawula akwenzayo ku-social feed. Chofoza isithonjana samachashazi amathathu phezulu kwesokudla, khetha "Block soul" bese ulandela imiyalelo esesikrini.

Ngingabika umsebenzisi ngokuziphatha okungafanele noma okuqukethwe? Yebo, ukubika umsebenzisi, chofoza amachashazi amathathu ekhoneni eliphezulu kwesokudla lengxoxo, okuthunyelwe, noma iphrofayela, bese ukhetha "Report soul". Landela imiyalelo esesikrini ukuthumela umbiko wakho. Ithimba lethu lokusekela lizobuyekeza okufakiwe kwakho.

Yini i-Boo AI? I-Boo AI yisici esithuthukisa ukuthumela kwakho imilayezo ku-Boo ngokunikeza usizo lokubhala, ukuphinda ubhale ngamanye amagama, ukulungisa amaphutha, neziphakamiso zengxoxo ezinobuciko. Finyelela kulo ngokuchofoza indingilizi eduze kwenkinobho ethi "send". Yenza ngendlela yakho ithoni yayo nolimi ku-settings ye-Boo AI, okuhlanganisa nezitayela ezihlukile ezinjenge-flirty, funny, noma ngisho nokukhuluma njenge-Yoda.

Ngingasebenzisa i-Boo AI ukubuyekeza i-bio yami? I-Boo AI ingakusiza ukwakha noma ukuthuthukisa i-bio yephrofayela yakho. Vele uye ku-Edit Profile, chofoza i-bio yakho, bese uchofoza isithonjana se-Boo AI. Kusuka lapho, khetha ukuthuthukisa, ukudala okusha, noma ukusebenzisa ezinye izici, khetha okufanele kufakwe, bese utshela i-Boo AI ukuthi yini okufanele igqamise.

I-Boo AI iyangisiza kanjani lapho ngixoxisana ne-match yami? I-Boo AI inikeza ama-icebreakers, ama-pickup lines, amahlaya, nokuncoma okuhambisana nezintshisekelo ze-match yakho. Iqondisa ukugeleza kwengxoxo, ihlaziya inhloso yengxoxo, imizwa, futhi ihlola ukuhambisana kwenu.

I-Boo AI isebenza kanjani kuma-universes? I-Boo AI isiza kuma-universes ngokuphinda ibhale ngamanye amagama, ukulungisa amaphutha, nokuphakamisa amazwana abandakanyayo ukuqinisekisa ukuthi ukuxhumana kwakho kusebenza kahle futhi kulungile ngolimi.

Ngingasebenzisa izinhlamvu zemali ukwenzani? Izinhlamvu zemali zingasetshenziselwa ukusebenzisa ama-power-ups, ukuklomelisa okuthunyelwe namazwana, nokuthumela imilayezo eqondile njengomsebenzisi wamahhala.

Ngithenga kanjani izinhlamvu zemali? Ya ku-"My Coins" bese ukhetha "Get Coins".

Yini ama-coin quests? Ungazuza izinhlamvu zemali ngokuqeda ama-quests, njengokungena ku-app, ukuqeda izigaba zephrofayela yakho, nokuthumela ku-social feed. Ungabona uhlu olugcwele lwama-quests esigabeni se-"My Coins".

Nginganikeza omunye umsebenzisi izinhlamvu zami zemali? Unganikeza abasebenzisi izinhlamvu zemali ngokuchofoza isithonjana senkanyezi kokuthunyelwe noma kumazwana abo. Khetha umklomelo ofuna ukuwunikeza, futhi inani elizohambelana lezinhlamvu zemali lizosuswa kubhalansi yakho liyiswe komunye umsebenzisi.

Umsebenzi wesithonjana senhliziyo uyini? Isithonjana senhliziyo, noma inani 'lothando', limelela ukusabela okuphelele okutholile kwabanye abasebenzisi. Izinhliziyo eziningi zilingana namathuba amaningi okuzuza izinhlamvu zemali.

Ngingaluzuza kanjani 'Uthando' ku-Boo? 'Uthando' lungazuzwa ngokuhlanganyela emphakathini we-Boo. Lokhu kungenziwa ngokuthumela, ukuphawula ku-social feed, nokuqeda imisebenzi esigabeni se-"My Coins".

Iyini indima yama-crystals? Ukuzuza 'uthando' olungeziwe noma izinhliziyo ngokuthumela okubandakanyayo noma amazwana kuvumela iphrofayela yakho ukuthi yenyukele i-crystal. Izinga ngalinye linikeza umklomelo wezinhlamvu zemali futhi landisa imiphefumulo yakho yansuku zonke. Ungafunda kabanzi ngama-crystals namazinga ngokuchofoza izinkinobho ze-"Love" noma "Level" kuphrofayela yakho noma kweminye imiphefumulo.

Ngithola kanjani izinto ezingijabulisayo ku-Boo Universe? Ungasebenzisa izihlungi ku-social feed yakho. Chofoza i-Universe ukufinyelela ku-social feed, bese uchofoza izihlungi phezulu kwesokudla sesikrini. Khetha noma ungakhethi izihloko ezikujabulisayo.

Yini umehluko phakathi kwamathebhu e-"For You" ne-"Explore" esigabeni se-Universe? I-"For You" yenzelwe okuthandwayo kwakho kwezihlungi, kanti i-"Explore" iqukethe okuthunyelwe emphakathini wonke.

Ngingavala kanjani ukudlala okuzenzakalelayo kwamavidiyo? Ukuvala ukudlala okuzenzakalelayo, ya ku-Settings, chofoza "Data Saving Mode", bese uvala "Autoplay Videos".

Ngingazihumusha izilimi engingamaziqondi? Yebo, ungazihumusha okuthunyelwe ngezilimi ongaziqondi ngokucindezela isikhashana kokuthunyelwe bese uchofoza "Translate" phansi.

Ngingabona okuthunyelwe abasebenzisi abakhuluma ulimi lwami? Yebo, ungahlaziya okuthunyelwe ngolimi. Wenza lokhu ngokushintsha ama-dimensions, ngokuchofoza isithonjana seplanethi eduze kwensimbi yesaziso.

Ngiklomelisa kanjani umsebenzisi? Ukuklomelisa umsebenzisi, chofoza isithonjana senkanyezi kokuthunyelwe noma kuphawulo lwakhe, bese ukhetha umklomelo ofuna ukuwuthumela. Inani lezinhlamvu zemali elizohambelana lizosuswa kubhalansi yakho, liyiswe kumsebenzisi omnikeza umklomelo. Umamukeli kuphela ongabona ukuthi ubani othumele imiklomelo yakhe, kodwa ungakhetha futhi ukuhlala ungaziwa ngokumaka ibhokisi elithi "Send anonymously".

Ngilandela kanjani umuntu ku-Boo? Ungalandela umphefumulo ngokuchofoza inkinobho ethi "Follow" kuphrofayela yakhe. Okuthunyelwe ngulo msebenzisi kuzovela kuthebhu yakho ye-Following ku-Universe.

Ngithola kuphi okuthunyelwe/amazwana ami? Ungathola okuthunyelwe namazwana akho ekhasini lephrofayela yakho.

Ngingathumela ividiyo? Yebo, amavidiyo (afinyelela ku-50MB) angangezwa ngokuchofoza inkinobho ethi "Create" phansi kohlelo lokusebenza.

Ngidala kanjani istori? Ukudala istori, chofoza "Universes" kumenyu phansi kwesikrini ukuya ku-social feed, bese uchofoza "Your story" phezulu kwesobunxele.

Ngithumela kanjani kuma-dimensions amabili? Ukuthumela kuma-dimensions amabili kusho ukudala okuthunyelwe ngezilimi ezimbili ezihlukene. Wenza lokhu ngokuchofoza isithonjana seplanethi eduze kwensimbi yesaziso, bese ukhetha olunye ulimi ongathanda ukuthumela ngalo. Ungakwazi ukuhlola le dimension ye-universe bese uthumela ngolimi lwesibili.

Ngingathumela okuthunyelwe okungaki usuku ngalunye? Okwamanje sikhawulela inani lokuthunyelwe umsebenzisi angakwenza ku-10 ngosuku. Isikhathi sokuphumula phakathi kokuthunyelwe ngakunye kufanele siboniswe ku-app. Lokhu kungukuvimbela noma yimuphi umsebenzisi oyedwa ekubuseni i-feed, ukuze wonke umuntu athole ithuba lokwabelana ngemicabango kanye nezipiliyoni zakhe.

Ngingabona kanjani ukuthi ngubani onginike umklomelo? Ukubona ukuthi ngubani okuklomele, chofoza umklomelo. Abanye abasebenzisi bangakhetha ukuklomelisa bengaziwa.

Ngingafihla amazwana ami nokuthunyelwe? Yebo. Ya ku-Settings, chofoza "Manage Profile", bese uskrola uye esigabeni se-Profile Visibility. Lapha ungakhetha ukufihla amazwana akho nokuthunyelwe kuphrofayela yakho.

Ngithumela kanjani kuthegi ye-#questions? Ithegi ye-#questions igcinelwe Umbuzo Wosuku. Ngeminye imibuzo, sicela usebenzise amathegi anikezwe ngaphansi kwemibuzo.

Umbuzo Wosuku uvuselelwa nini? Umbuzo Wosuku wesiNgisi uvuselelwa ngo-12 ebusuku UTC. Ngezinye izilimi, izikhathi zokuvuselela zingahluka.

Ngingafihla noma ngivimbe okuthunyelwe umsebenzisi othile? Ukufihla okuthunyelwe komsebenzisi, chofoza isithonjana samachashazi amathathu phezulu kwesokudla kokuthunyelwe noma kuphawulo lwakhe, bese uchofoza "Hide posts and comments from this soul". Ukumvimba ngokuphelele, chofoza "Block soul".

Ngibika kanjani okuqukethwe okungafanele ku-social feed yami? Ukubika okuthunyelwe, chofoza isithonjana samachashazi amathathu ekhoneni elisekunene kokuthunyelwe bese ukhetha "Report post".

Ngingabona kanjani amaphrofayela engiwafihle ku-feed yami? Ya ku-Settings, bese ku-Social Feed kanye ne-Explore Feed Hidden Souls.

Kungani kunokungahambisani phakathi kwenani lamazwana laqashelwa kokuthunyelwe, nenani langempela lamazwana engingawabona? Ngezinye izikhathi, ungase ubone ukungahambisani kokubalwa kwamazwana ngoba amazwana abasebenzisi abavinjelwe afihliwe.

Yini i-Boo Infinity? I-Boo Infinity yi-premium subscription eklanyelwe ukusheshisa uhambo lwakho lokuthola ukuxhumana okunenjongo.

Yiziphi izici ezifakwa kuhlelo lwe-subscription ye-Boo Infinity? I-subscription ye-Boo Infinity, kuya ngokuthi ukuphi, ingafaka uthando olungenamkhawulo, ama-DMs amahhala, ukubona ukuthi ngubani obuke noma okuthumele uthando, ama-2 Super Loves amahhala ngeviki, imodi ye-Ninja (ukufihla iphrofayela yakho ezinconyeni, isimo sokufundwa komlayezo, nokubukwa), ama-read receipts, isihlungi sezwe, nokuhamba ngesikhathi okungenamkhawulo.

Ngibhalisa kanjani ku-Boo Infinity? Ku-app, ya kumenyu eseceleni bese uchofoza "Activate Boo Infinity." Kuwebhu, ya ku-"Home" kumenyu eseceleni bese uchofoza "Activate Boo Infinity" kwesokudla sesikrini.

Ama-subscriptions e-Boo Infinity abiza malini? Amanani entengo ama-subscriptions e-Boo angathokwa esigabeni esifanele sephrofayela yakho. Amanani entengo angahluka kuya ngendawo yakho.

Ngikansela kanjani i-subscription yami ye-Boo? Nakuba singakwazi ukulawula ngokuqondile ukukhanselwa kwe-subscription noma ukukhipha imali ebuyiselwayo, ungalawula lokhu kalula ngokusebenzisa izilungiselelo zakho ze-App Store noma ze-Google Play. Zonke izinkokhelo, imali ebuyiselwayo, nama-subscriptions acutshungulwa ngalawa maplatifomu.

Ngenzenjani uma i-subscription yami engiyithengile ingaveli ku-app? Uma i-subscription yakho ethengile ingaveli ku-app, sicela uxhumane nathi ku-hello@boo.world noma ufinyelele nge-Boo chat support ngenketho ethi "Send Feedback" ku-Settings. Sinikeze ikheli lakho le-imeyili elixhumene ne-akhawunti yakho ye-App Store noma ye-Google Play, kanye ne-Order ID. Sijabule ukukusiza.

Ngithola kuphi i-Order ID yami? I-Order ID yakho itholakala ku-imeyili yokuqinisekisa yokuthenga owayithola ku-App Store noma ku-Google Play. Ngokuvamile, iqala ngo-'GPA' kuma-oda e-Google Play.

Iphromoshini elandelayo ye-subscription ingasiphi? Isakhiwo sethu samanani entengo ngezinye izikhathi sifaka izaphulelo zokukhangisa. Sincoma ukuthi uhlale ulindile ukonga okungenzeka ku-subscription yakho.

Angiyitholanga i-imeyili yokuqinisekisa ikheli lami le-imeyili. Qinisekisa ukuthi uhlola ifolda yakho ye-spam ukuthola i-imeyili yethu yokuqinisekisa. Uma usengayitholi i-imeyili, xhumana nathi ku-hello@boo.world, futhi sizoyithumela futhi ngenjabulo.

Uma ngizama ukungena, isixhumanisi se-imeyili sivuleka kusiphequluli sami esikhundleni sase-app. Uma izixhumanisi zikhetha ukuvuleka kusiphequluli esikhundleni se-app ye-Boo, kunezindlela ezimbili ezingenzeka: a. Okokuqala, esikhundleni sokuchofoza isixhumanisi se-"Sign in to Boo" ukusivula, zama ukusicindezela isikhashana, bese ukhetha "Open in Boo". Lokhu kufanele kuvule isixhumanisi ku-app, ukuze ungene. b. Kungenjalo, uma lokho kungasebenzi, ungashintsha isilungiselelo esizenzakalelayo ngokulandela lezi zinyathelo:

• Ya ku-Settings yefoni yakho.
• Ya ku-Apps & Notifications.
• Chofoza ku-app yesiphequluli ifoni yakho eyisebenzisayo ngokuzenzakalelayo.
• Chofoza ku-Open by default.
• Shaya i-Clear defaults.
• Bese ubuyela ku-mail yakho uvule isixhumanisi se-Boo futhi. Ifoni yakho kufanele ikucele ukuthi ukhethe ukuthi ufuna ukusivula kusiphequluli noma ku-app ye-Boo. Khetha i-app ye-Boo.

Ngenzenjani uma ngaphambili ngabhalisa ku-Boo ngisebenzisa inombolo yami yefoni, futhi manje ngingakwazi ukungena? Ukungena manje kudinga ikheli le-imeyili esikhundleni senombolo yefoni. Thumela i-imeyili ku-hello@boo.world neminuthi yakho yangaphambili yokungena ngefoni kanye nekheli elisha le-imeyili okufanele lixhunywe ku-akhawunti yakho. Uma i-akhawunti entsha yenziwe ngephutha nge-imeyili yakho, yisuse ngaphambi kokuxhuma i-imeyili yakho ku-akhawunti yangempela.

Ngenzenjani uma nginezinkinga ezinye zokungena? Uma ungakwazi ukungena ku-akhawunti yakho, sicela uqinisekise ukuxhumana kwakho kwe-inthanethi. Uma inkinga iqhubeka, ungangabazi ukuxhumana nathi ku-hello@boo.world.

Ngenzenjani uma i-app ilokhu iyawa? Qala ngokuhlola ukuxhumana kwakho kwe-inthanethi. Uma lokho kungeyona inkinga, zama ukususa bese ufaka kabusha i-app ukulungisa noma yimaphi ama-glitches. Uma inkinga iqhubeka, xhumana nathi ku-hello@boo.world ne-Boo ID yakho, futhi sizophenya inkinga.

Ngibuyekeza kanjani ikheli lami le-imeyili? Ukushintsha ikheli lakho le-imeyili, sicela ulandele lezi zinyathelo: Ya ku-Menu, khetha Settings, chofoza My Account bese ukhetha Change Email.

Ngenzenjani uma ngithola iphutha elithi "Products cannot be loaded at this time; please try again later"? Hlola izilungiselelo zakho ze-Google Play ukuqinisekisa ukuthi amasevisi e-Google Play ayasebenza futhi ungene ku-akhawunti yakho ye-Google Play. Uma uqhubeka ukuhlangabezana nezinkinga zokulayisha, sincoma ukuthi ubhalise ngewebhu yethu ku-boo.world.

Ngenzenjani uma nginokuthenga okulahlekile? Vula i-Settings kanye nemenyu ye-"My Account", bese ukhetha "Retry Pending Purchases". Kungase kudingeke ukuthi ungene nge-akhawunti yakho ye-App Store noma ye-Google Play. Qinisekisa ukuthi ungene nge-akhawunti owayisebenzisa ukwenza ukuthenga kwangempela. Uma lokhu kungalungisi inkinga, xhumana nosizo ukuthola usizo olwengeziwe.

Ngenzenjani uma nginezindleko eziphindaphindiwe noma ezingalungile? Ngezindleko eziphindaphindiwe noma ezingalungile, ya ku-Settings bese ukhetha "My Account", okulandelwa yi-"Retry Pending Purchase." Uma inkinga iqhubeka, xhumana nosizo ukuthola usizo.

Kungani indlela yami yokukhokhela engiyithandayo ingasebenzi? Okokuqala, hlola kabili noma yimaphi amaphutha okubhala olwazini lwakho lokukhokha, qinisekisa ukuthi ikhadi livuliwe futhi linebhalansi eyanele, nokuthi ikheli lakho lokukhokha lilungile. Uma inkinga iqhubeka, xhumana nathi ukuthola usizo olwengeziwe.

Ngibuyekeza kanjani ulwazi lwami lokukhokha? Ukubuyekeza ulwazi lwakho lokukhokha kuyahluka kuye ngeplatifomu oyisebenzisayo:

• App Store: a. Vula uhlelo lokusebenza lwe-Settings kudivayisi yakho ye-iOS. b. Chofoza igama lakho, bese uchofoza "Payment & Shipping." Kungase kudingeke ukuthi ufake iphasiwedi yakho ye-Apple ID. c. Ukwengeza indlela yokukhokhela, chofoza "Add Payment Method." Ukubuyekeza ekhona, chofoza "Edit" phezulu kwesokudla bese uchofoza indlela yokukhokhela.

• Google Play: a. Vula uhlelo lokusebenza lwe-Google Play Store. b. Chofoza isithonjana sephrofayela phezulu kwesokudla, bese ku-"Payments & subscriptions" bese ku-"Payment methods." c. Landela imiyalelo yokwengeza indlela entsha yokukhokhela noma ukuhlela ekhona.

Ikhasi lokufanisa lithi "No Souls Found". Uma ikhasi lokufanisa libonisa "No Souls Found," cabanga ngokwandisa izihlungi zakho zokusesha. Uma ukulungisa izihlungi zakho kungasizi, zama ukufaka kabusha i-app. Uma inkinga iqhubeka, xhumana nathi ngokuqondile ku-hello@boo.world ukuze sikwazi ukuphenya.

Kungani imilayezo yami ingathunyelwa? Hlola ukuxhumana kwakho kwenethiwekhi futhi ucabange ukusebenzisa i-VPN uma inkinga iqhubeka. Uma inkinga iqhubeka, xhumana nosizo ukuthola usizo.

Kungani ama-matches ami ekude? Kungenzeka ukuthi omunye umsebenzisi usebenzisa isici se-Teleport, esimvumela ukuvela ezindaweni ezihlukile kunendawo yakhe yangempela. Ngaphezu kwalokho, ngezinye izikhathi sibonisa amaphrofayela angaphandle kokuthandwayo kwakho okusethiwe, okuhlanganisa ibanga lendawo, ukuthuthukisa ukuhlukahluka kwama-matches angaba khona.

Ngidlulisele umngane kodwa angitholanga umvuzo wami wokudlulisela. Ngezinkinga zemivuzo yokudlulisela, sicela uxhumane nosizo lwethu lwe-app. Ungaluthola ku-Settings, ngaphansi kwe-"Send Feedback".

Yini umphumela wokuvinjelwa kwesikhashana ku-akhawunti? Ukuvinjelwa kwesikhashana ku-akhawunti kukhawulela ikhono lomsebenzisi lokwenza izinto ezithile, njengokuthumela imilayezo, ukuthumela okuqukethwe, noma ukushiya amazwana. Lokhu kuvinjelwa kungavela ngenxa yohlelo lwethu oluthola ngokuzenzakalelayo okuqukethwe okuphambene nemihlahlandlela yomphakathi wethu noma ngenxa yabasebenzisi ababika amaphrofayela noma okuthunyelwe okuhlambalazayo, okungafanele, noma okungaphansi kweminyaka.

Kungani okuthunyelwe kwami kungabonakali ku-feed? Kunezizathu eziningana ezingenzeka zokuthi okuthunyelwe kwakho kungase kungabonakali ku-feed, kungaba kubasebenzisi abathile noma emphakathini wonke:

• Okuthunyelwe namazwana aphula imihlahlandlela yethu yomphakathi kungasuswa ku-social feed.
• Uma i-akhawunti yakho ivinjelwe, okuthunyelwe namazwana akho ngeke kusabonakala ku-feed. Izizathu ezivame kakhulu zama-akhawunti avinjelwa zihlanganisa ukwephulwa kwenqubomgomo ye-akhawunti-eyodwa-ngomsebenzisi, imibiko yomsebenzisi ongaphansi kweminyaka, nokuqukethwe okungafanele okubikwe umsebenzisi noma okutholwe uhlelo.
• Uma kukhona abasebenzisi abathile abangakwazi ukubona okuthunyelwe kwakho, kungaba ngenxa yezihlungi abanaso ezisebenzayo ku-feed yabo. Ukuvala lezi zihlungi, umsebenzisi kufanele aye ku-social feed, achofoza izihlungi eduze kokusesha kwezintshisekelo, bese echofoza "Deactivate".
• Abasebenzisi abakuvinjelile noma abakhethe ukufihla okuthunyelwe namazwana akho ngeke bakwazi ukubona okuthunyelwe kwakho ku-feed yabo.

Nginyusile ukubonakala kwami kodwa ukubukwa kwami kwahlala kunjalo. Inani lokubukwa kuphrofayela yakho lihlobene nenani labantu abavule iphrofayela yakho ukufunda kabanzi ngawe. Lokhu ngokuvamile kungenxa yokuthi ubathumele ukuthanda noma bakuqaphele kuma-social feeds e-Boo Universe. Abasebenzisi abakubona emiphefumulweni yabo yansuku zonke ababalwa kulokhu kubukwa, ngakho ukubukwa okwengeziwe owakuthola ekhasini lokufanisa ngenkathi ukubonakala kwakho kunyusiwe akwengezi ngokuzenzakalelayo enanini lokubukwa kwephrofayela.

Kungani ngibona amaphrofayela engiwenqabile kakade? Ungabona iphrofayela yomuntu futhi uma esuse i-akhawunti yakhe wanquma ukubuya, noma uma uswayipha ngokuxhumana okubi kwenethiwekhi.

Ngenzenjani uma ngihlangabezana ne-bug noma iphutha elingafakwanga lapha? Ukubika i-bug, sicela uthumele i-imeyili ne-Boo ID yakho, inguqulo ye-app, nesithombe-skrini noma ividiyo yenkinga ku-hello@boo.world.

Ngingabika kanjani omunye umsebenzisi? Ukubika umsebenzisi, chofoza isithonjana samachashazi amathathu phezulu kwesokudla sephrofayela yakhe, okuthunyelwe, ukuphawula noma ingxoxo, bese ukhetha "Report soul". Khetha isizathu esifanele, futhi nikeza amazwana angeziwe uma kunesidingo. Sihlose ukubuyekeza umbiko wakho ngokushesha ngangokunokwenzeka.

Ngenzenjani uma ngisola ukuthi umuntu uzenza mina? Uma usola ukuzenza, sicela wenze okulandelayo:

• Thatha isithombe-skrini sephrofayela, futhi wenze inothi ye-Boo ID yomsebenzisi
• Chofoza isithonjana samachashazi amathathu bese ukhetha "Report soul". Landela imiyalelo esesikrini.
• Thumela i-imeyili kithi ku-hello@boo.world nezithombe-skrini, i-Boo ID yomsebenzisi, nencazelo yenkinga.

Kungani nidinga ulwazi lwami lwendawo? Indawo yakho isisiza ukukubonisa imiphefumulo eseduze kwakho, ukukhuthaza ukuxhumana kwendawo.

Ngingafihla kanjani i-akhawunti yami noma ngithathe ikhefu ku-Boo? Ungenza iphrofayela yakho ingabonakali ngokuvula inketho ye-"Pause Account" ku-Account Settings.

Kungani i-akhawunti yami yavinjelwa okwesikhashana? Ukuvinjelwa kwesikhashana kwenzeka lapho iphrofayela yomsebenzisi noma okuthunyelwe kuqukethe okuqukethwe okuphambene Nemihlahlandlela Yomphakathi ye-Boo, noma uma babikwe ngabanye abasebenzisi emphakathini. Ukuvinjelwa kwesikhashana kuthatha amahora angu-24, ngemva kwalokho uzokwazi ukusebenzisa i-app njengokujwayelekile.

Ngingafaka kanjani isikhalazo uma ngivinjelwe? Ukufaka isikhalazo sokuvinjelwa, thumela i-imeyili kithi ku-hello@boo.world nesicelo sakho nanoma yimiphi imininingwane efanele.

Ngisusa kanjani i-akhawunti yami? Ungasusa i-akhawunti yakho unomphela ngokuvakashela i-Settings bese ukhetha imenyu ye-"My Account". Ngenxa yenani elikhulu lezicelo zokuvuselela esizitholayo, ukususwa okuphelele kwe-akhawunti yakho nephrofayela kuzokwenzeka emva kwezinsuku ezingu-30. Uma ungena kabusha phakathi kwalezi zinsuku ezingu-30, ukususwa kwe-akhawunti kuzokhanselwa. Kungenjalo, uma ufisa ukufihla iphrofayela yakho okwesikhashana, inketho yokumisa i-akhawunti nayo iyatholakala kumenyu ye-Account.

I-"Pause Account" yenzani? Uma umisa i-akhawunti yakho, iphrofayela yakho ngeke isavela ekhasini lokufanisa, okusho ukuthi abasebenzisi abasha ngeke bakwazi ukukuthumela imilayezo noma ukuthanda.

Ngisusa kanjani i-akhawunti yami ngaphandle kokuthola izaziso futhi ngiqinisekise ukuthi akekho ongabona iphrofayela yami? Ukususa ngokuphelele i-akhawunti yakho nokuvimbela noma yiziphi izaziso noma ukubonakala, okokuqala vala zonke izaziso kuzilungiselelo zakho zezaziso futhi umise i-akhawunti yakho kuzilungiselelo ze-akhawunti. Iphrofayela yakho ngeke ibonakale kunoma ubani, futhi uma ungangeni ku-akhawunti yakho futhi, izosuswa ngokuphelele emva kwezinsuku ezingu-30. Uzothola isaziso se-imeyili ngaphambi nje kokususwa kokugcina unomphela kwe-akhawunti yakho. Uma ufisa ukuthi i-akhawunti yakho isuswe ngokushesha, qala ukususa nge-app, bese uthumela i-imeyili ku-hello@boo.world ne-Boo ID yakho nekheli le-imeyili elihambisanayo. Sicela uqaphele ukuthi lesi sinyathelo singunaphakade, futhi ngeke kube nokwenzeka ukubuyisa noma yiluphi ulwazi lwe-akhawunti yakho, izingxoxo, noma ama-matches ngemva kwalokho.

Ngingasusa i-akhawunti yami ngidale entsha ngekheli le-imeyili elifanayo? Yebo, ungakwenza, kodwa kuzodingeka ulinde izinsuku ezingu-30 ukuthi i-akhawunti yakho endala isuswe ngokuphelele. Uma ungena ngaphambi kokuthi isikhathi sezinsuku ezingu-30 siphele, inqubo yokususa izokhanselwa, futhi uzobuyisela i-akhawunti yakho endala.

Ngikansela kanjani i-subscription yami? Ama-subscriptions athengwe nge-app aphethwe yi-App Store noma i-Google Play Store, yamadivayisi e-iOS ne-Android, ngokulandelana. Ungakansela i-subscription yakho ngokusebenzisa izilungiselelo ku-App Store noma ku-Google Play Store. Uma uthenge i-subscription kuwebhu usebenzisa i-Stripe, sicela uxhumane nathi ngenketho ye-"Send Feedback" ku-Settings ku-app, noma nge-imeyili ku-hello@boo.world.